'HKIAC" means the Hong Kong International Arbitration Centre.

"HKDNR" means the Hong Kong Domain Name Registration Company Limited.

"Rules of Procedure" means the HKDNR Domain Name Dispute Resolution Policy Rules of Procedure as approved by HKDNR on 27 June 2005.

"Dispute Resolution Policy" means the HKDNR Domain Name Dispute Resolution Policy as approved by HKDNR on 27 June 2005.

"The HKIAC Supplemental Rules" means these Supplemental Rules which are supplemental to the Dispute Resolution Policy and Rules of Procedure and are adopted by the HKIAC to administer Complaints and arbitration proceedings in conformity with the Dispute Resolution Policy and the Rules of Procedure and where required and permitted supplement them.

Any terms defined in the Dispute Resolution Policy, Rules of Procedure and which are not specifically defined herein shall have the same meaning in these HKIAC Supplemental Rules as in the Dispute Resolution Policy and the Rules of Procedure.

These HKIAC Supplemental Rules are to be read and used in connection with the Dispute Resolution Policy and the Rules of Procedure.

The Dispute Resolution Policy, the Rules of Procedure and the HKIAC Supplemental Rules shall be applicable to any .hk domain name dispute in connection with which a Complaint has been submitted to the HKIAC.

Unless otherwise agreed beforehand with the HKIAC, any submission which may be or is required to be made to the HKIAC pursuant to the Dispute Resolution Policy, the Rules of Procedure and these HKIAC Supplemental Rules may be made: -

by telecopy or facsimile, with a confirmation of transmission; or

by postage or courier service, pre-paid and documentary verification of service and, for the purposes of this sub rule, double registered post shall constitute good service; or

electronically via the Internet, provided a record of its transmission is available. For the purposes of any electronic communications to the HKIAC, the following address shall be used:-

All documentation submitted in paper form to the HKIAC by the Parties shall be submitted in five (5).

The HKIAC shall maintain a record of all communications received or required to be made under the Dispute Resolution Policy, Rules of Procedure and these HKIAC Supplemental Rules for a period of one year from the date of the filling of the initial Complaint. Subsequently all communications and documentation received may be destroyed by the HKIAC at its sole discretion.

Where a Party intends to send any communication to an Arbitration Panel, a copy shall be addressed to the HKIAC.

Where a Party sends any communication to the HKIAC, it shall at the same time send a copy to the other Party with verification of service lodged with the HKIAC.

Any communication provided herein by facsimile, email, or post. Any communication by post shall be deemed to be received two (2) business days after posting in the case of local mail and seven (7) business days in respect of overseas mail. While any communication by facsimile or email shall be deemed to be received on the same day as transmitted.

A Complainant who has selected the HKIAC as the Provider shall submit its Complaint using Form A hereto.

The Complainant shall provide a copy of the Complaint to the HKDNR, at the same time as it submits its complaint to the HKIAC.

In accordance with Paragraphs 4(a) and 18 of the Rules of Procedure, the HKIAC shall forward the Complaint to the Respondent within three (3) calendar days following receipt of the initial fee by the Complainant, or three (3) calendar days after the Complainant has rectified the deficiencies in the Complaint, if any, whichever is later.

The arbitration proceeding in respect of a Complaint shall be deemed to have commenced on the date that the HKIAC forwards the Complaint to the Respondent.