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FREQUENTLY ASKED QUESTIONS
To which disputes does the Uniform Domain Name Dispute
Resolution Policy (UDRP) apply?
Answer: The
Uniform Domain Name Dispute Resolution Policy (UDRP) applies to
disputes involving domain names registered in the general Top Level
Domains (gTLDˇ¦s), namely .com, .net and .org. The new gTLDˇ¦s
including .biz (operational), .name (operational), . aero (not yet operational),
.museum (not yet operational), .info (not yet operational), .pro (not
yet operational) and .coop (not yet operational).
What kind of action can be taken if one wishes to
file a Complaint regarding a registered gTLD domain name?
Answer: Under the
Uniform Domain Name Dispute Resolution Policy
(UDRP) the action to be taken is to commence an administrative proceeding
by filing a Complaint with a domain name dispute provider appointed
by the Internet Corporation for Assigned Names and Numbers (ICANN),
such as the Asian Domain Name Dispute Resolution Centre (ADNDRC) in
accordance with the Uniform Domain Name Dispute
Resolution Policy, its related Rules
of Procedure and the Supplemental
Rules of the domain name dispute provider, such as the Asian Domain
Name Dispute Resoltion Centre.(ADNDRC).
Who is entitled to commence an administrative proceeding
under the Uniform Domain Name Dispute Resolution
Policy and its related Rules of
Procedure?
Answer: Any person
or company is entitled to commence such a proceeding.
On what grounds can an administrative proceeding in
regard to a dispute in connection with a registered gTLD domain name be
based?
Answer:
Paragraph 4(a) Uniform Domain Name Dispute
Resolution Policy (UDRP) states that the Complainant commencing
an administrative proceeding in connection with a registered gTLD domain
name must prove the following:-
- the gTLD domain
name in question is identical or confusingly similar to a trademark
or service mark to which the Complainant has rights; and
- the person or company
who is the registered holder of the gTLD domain name in question has
no rights or legitimate interests in respect of the domain name; and
- the registered
gTLD domain name in question has been registered and is being used in
bad faith.
It should be noted
that in order to succeed in an arbitration proceeding under the Uniform
Domain Name Dispute Resolution Policy (UDRP), it is necessary for
the Complainant to prove that all three (3) elements are present.
What constitutes "bad faith" in connection with the
registration and use of a registered gTLD domain name?
Answer: Paragraph
4(b) of the Uniform Domain Name Dispute Resolution Policy (UDRP),
gives the following as examples of evidence of the presence of bad faith,
it being important to note that these are examples and are indicative
only and are not limitative:-
- circumstances indicating
that the person or company who or which registered or acquired the .gTLD
domain name in question did so primarily for the purpose of selling,
renting or otherwise transferring the domain name to the Complainant
who is the owner of the relevant trademark or service mark or to a competitor
of that Complainant, for valuable consideration in excess of the registrant's
documented out-of-pocket costs directly related to the domain name involved;
or
- the registrant
registered the gTLD domain name in question in order to prevent the
owner of the relevant trademark or service mark from reflecting the
mark in a corresponding domain name, provided that the registrant has
engaged in a pattern of such conduct; or
- the registrant
registered the gTLD domain name in question primarily for the purpose
of disrupting the business of a competitor; or
- by using the gTLD
domain name in question, the registrant intentionally attempted to attract,
for commercial gain, Internet users to the registrant's web site or
other on-line location, by creating the likelihood of confusion with
the Complainant's mark as the source, sponsorship, affiliation, or endorsement
of the registrant's web site or location or of a product or service
on the registrant's web site or location.
The final decision
as to whether bad faith is present or not is left to the determination
of the Panel dealing with the administrative proceeding in question.
What is the role of the Asian Domain Name Dispute
Resolution Centre (ADNDRC) in the dispute resolution process regarding
gTLD domain names?
Answer: The Asian
Domain Name Dispute Resolution Centre (ADNDRC) has been appointed by
the Internet Corporation for Assigned Names and Numbers (ICANN) as one
of four (4) dispute resolution providers in the world and the only one
in Asia for disputes involving gTLD domain names. As such, the ADNDRC,
through one of its two offices (Beijing or Hong Kong) administers the
administrative proceedings brought under the Uniform
Domain Name Dispute Resolution Policy (UDRP) in accordance with
the Uniform Domain Name Dispute Resolution
Policy Rules of Procedure and the ADNDRC's own Domain
Name Dispute Supplemental Rules.
What are the steps in the administrative proceeding
process in regard to a dispute involving a gTLD domain name?
Answer: Generally
speaking, the steps are as follows:-
- The Complainant
files a Complaint with the one of the two offices (either Hong Kong
or Beijing, at the choice of the Complainant), of the Asian Domain Name
Dispute Resolution Centre (ADNDRC);
- The relevant office
of the ADNDRC notifies the registered holder of the gTLD domain name
in question of the Complaint and sends a copy of the Complaint to the
registered holder;
- the registered
holder of the gTLD domain name in question files a Response;
- the relevant office
of the ADNDRC selects the Panel of one or three persons, as the case
may be, which will conduct the administrative proceeding in respect
of the disputed gTLD domain name and which will make a determination
in regard to the dispute;
- the Panel conducting
the administrative proceeding renders its Decision;
- if the Decision
of the Panel conducting the administrative proceeding requires that
the gTLD domain name in question be cancelled or transferred, the Decision
is implemented.
Also see the Flow
chart of Proceedings.
How long should a gTLD adminitrative proceeding take?
Answer: The administrative
proceedings process should under normal circumstances take less than
60 days from the date a Complaint is duly filed with the Asian Domain
Name Dispute Resolution Centre (ADNDRC) until the Parties and the relevant
Registrar are notified of the Decision of the Panel conducting the administrative
proceedings.
What is the language of a gTLD administrative proceeding?
Answer: Paragraph
11 of the Uniform Domain Name Dispute Resolution Policy Rules of Procedure
states that unless otherwise agreed between the Parties, or otherwise
specified in the Registration Agreement, the language of the administrative
proceedings shall be the language of the Registration Agreement, subject
always to the authority of the Panel conducting the administrative proceeding
to determine otherwise, having regard to all the circumstances of the
administrative proceeding in question. In addition, a Panel conducting
an administrative proceeding may order that any documents submitted
in a language other than the language of the administrative proceeding
shall be accompanied by a translation in whole or in part into the language
of the administrative proceeding.
How much does an administrative proceeding in regard
to a disputed gTLD domain name cost?
The cost of an administrative
proceedings are set by the domain name dispute resolution provider in
consultation with the Internet Corporation for Assigned Names and Numbers
(ICANN).
According to Article
15 of the ADNDRC's Domain Name Dispute Supplemental Rules, the fees
are as follows:
Number of
Domain Name involved
in the Complaint |
Fee for Panelists |
ADNDRC's
Administrative Fee |
Total Fees |
| Single Panelist |
Three
Panelists |
Single Panelist |
Three Panelists |
| 1 to 2 domain names |
500 |
| Presiding Panelist: |
1,000 |
| Each Co-Panelist: |
500 |
|
500 |
1,000 |
2,500 |
| 3 to 5 domain names |
600 |
| Presiding Panelist: |
1,200 |
| Each Co-Panelist: |
600 |
|
600 |
1,200 |
3,000 |
| 6 to 9 domain names |
800 |
| Presiding Panelist: |
1,400 |
| Each Co-Panelist: |
700 |
|
800 |
1,600 |
3,600 |
| 10 domain names or more |
1,500 |
| Presiding Panelist: |
2,500 |
| Each Co-Panelist: |
1,500 |
|
1,500 |
3,000 |
7,000 |
If there are any
deficiencies in the Complaint an additional US$150 shall be paid by
the Complainant. Normally, the Complainant is responsible for paying
all the fees, unless the Respondent (i.e. the holder of the gTLD domain
name which is in dispute) chooses to have the administrative proceeding
conducted by a Panel of three (3) Panelists whereas the Complainant
has chosen to have the Complaint decided by one (1) Panelist, in which
case the fees are to be shared equally between the Parties.
It should also be
noted, that according to Paragraph
19(d) Uniform Domain Name Dispute Resolution Policy Rules of Procedure
in the exceptional circumstances that an in-person hearing is required,
there will be additional fees to be paid which amount will be established
by the ADNDRC in agreement with the Parties and the Panel.
The fees referred
to above do not include any payments that a Party might have to pay
to a lawyer or other representative representing such Party, which is
a matter entirely for such Party.
How are fees in regard to a gTLD administrative proceeding
to be paid?
Answer: According
to Article 15(3) of the Asian
Domain Name Dispute Resolution Centre's (ADNDRC) Domain Name Dispute
Supplemental Rules, fees which are to be paid to the relevant Office
of the ADNDRC free of any bank charges, transfer fees or any withholdings,
in United States Dollars (US$) only, by way of draft. Drafts which are
to be paid to the Hong Kong Office of the ADNDRC are to be made payable
to "Hong Kong International Arbitration Centre" and drafts
which are to be paid to the Beijing Office of the ADNDRC are to be made
payable to: "China International Economic and Trade Arbitration
Commission"
Is it necessary for a Party to be represented by
a lawyer in a gTLD domain name dispute administrative proceeding?
Answer: No, it is
not required, although a Party might well find it useful to engage the
services of a legal advisor for the purpose. A Party may represent itself
or be represented by any person such Party may choose.
Can a Complaint include more than one disputed gTLD
domain name?
Answer: Yes. According
to Paragraph 3(c) of the Uniform Domain
Name Dispute Resolution Policy Rules of Procedure a Complaint may
relate to more than one domain name, provided that the domain names
in question are registered by the same domain name holder. Also please
note that Paragrapgh 4(f) of the Uniform
Domain Name Dispute Resolution Policy (UDRP) provides that in the
event of multiple disputes between a domain name holder and a Complainant,
either Party may petition the first Panel to hear a pending dispute
between the Parties, to consolidate the disputes before a single Panel.In
such event the Panel, in its sole discretion, may consolidate any or
all of the disputes in question before it, provided that the disputes
being consolidated are governed by the UDRP.
Is the Registrar of the disputed gTLD domain name
to be involved in administrative proceeding involving a gTLD domain name?
Answer: No. According
to Paragraphs 4(h) and 6
of the Uniform Domain Name Dispute Resolution Policy (UDRP), the relevant
Registrar will not participate in the administration or conduct of an
administrative proceeding in respect of a gTLD domain name, and neither
will the relevant Registrar be liable as a result of a Decision rendered
by a Panel which has conducted an administrative proceeding. The relevant
Registrar is not to be named as a party or otherwise in any administrative
proceeding.
The foregoing having
been said, the relevant Registrar of course will implement a Decision
of a Panel which after conducting an administrative proceeding calls
for the cancellation or the transfer of a domain name which was in dispute.
If a Complainant duly commences an administrative
proceeding regarding a gTLD domain name, can the Complainant still go
to courts in connection with the disputed gTLD domain name?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
states that the administrative proceedings called for under the UDRP
shall not prevent either a Complainant or a domain name holder from
submitting the dispute to a court of competent jurisdiction before the
administrative proceeding is commenced or after the administrative proceeding
is concluded. According to Paragraph
18 (b) of the Uniform Domain Name Dispute Resolution Rules of Procedure
in the event that a Party initiates any legal proceeding during the
pendency of an administrative proceeding in respect of the domain name
which is the subject of the administrative proceeding, such Party shall
promptly notify the Panel and the relevant Office of the ADNDRC. Paragraph
18 (a) of the Uniform Domain Name Dispute Resolution Rules of Procedure
states that in the event that any legal proceeding is initiated prior
to or during an administrative proceeding in respect of the domain name
which is the subject of the administrative proceeding, the Panel appointed
to deal with the administrative proceeding in question shall have the
discretion to decide whether to suspend or terminate the administrative
proceeding, or to continue to a Decision.
It should be noted
that if a Panel decides that a domain name registration should be cancelled
or transferred, the Registrar of the domain name in question will wait
ten (10) business days (as observed in the location of the principal
office of the Registrar) after the Registrar is informed by the relevant
Office of the ADNDRC of the Panel's Decision before implementing the
Decision. The Registrar will implement the Decision, unless it receives
from the domain name holder (the Respondent) during the ten (10) business
day period, official documentation (such as a copy of a complaint, file-stamped
by the clerk of the relevant court) that the domain name holder (the
Respondent) has commenced a lawsuit against the Complainant in a jurisdiction
to which the Complainant has submitted in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules of Procedure.
If the Registrar receives such documentation within the said ten (10)
business day period, the Registrar will not implement the Panel's cancellation
or transfer Decision, and the Registrar will take no further action,
until the Registrar receives (i) evidence satisfactory to it of a resolution
between the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering that
the domain name holder (the Respondent) does not have the right to continue
to use the domain name in question.
Will a Party against whom an administrative proceeding
in regard to a gTLD is filed have recourse to the courts?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP) states
that the administrative proceedings called for under the UDRP shall
not prevent either a Complainant or a domain name holder (the Respondent)
from submitting the dispute to a court of competent jurisdiction before
the administrative proceeding is commenced or after the administrative
proceeding is concluded. According to Paragraph 18 (b) of the Uniform
Domain Name Dispute Resolution Rules of Procedure in the event that
a Party initiates any legal proceeding during the pendency of an administrative
proceeding in respect of the domain name which is the subject of the
administrative proceeding, such Party shall promptly notify the Panel
and the relevant Office of the ADNDRC. Paragraph 18 (a) of the Uniform
Domain Name Dispute Resolution Rules of Procedure states that in the
event that any legal proceeding is initiated prior to or during an administrative
proceeding in respect of the domain name which is the subject of the
administrative proceeding, the Panel appointed to deal with the administrative
proceeding in question shall have the discretion to decide whether to
suspend or terminate the administrative proceeding, or to continue to
a Decision.
It should be noted
that if a Panel decides that a domain name registration should be cancelled
or transferred, the Registrar of the domain name in question will wait
ten (10) business days (as observed in the location of the principal
office of the Registrar) after the Registrar is informed by the relevant
Office of the ADNDRC of the Panel's Decision before implementing the
Decision. The Registrar will implement the Decision, unless it receives
from the domain name holder (the Respondent) during the ten (10) business
day period, official documentation (such as a copy of a complaint, file-stamped
by the clerk of the relevant court) that the domain name holder (the
Respondent) has commenced a lawsuit against the Complainant in a jurisdiction
to which the Complainant has submitted in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules of Procedure.
If the Registrar receives such documentation within the said ten (10)
business day period, the Registrar will not implement the Panel's cancellation
or transfer Decision, and the Registrar will take no further action,
until the Registrar receives (i) evidence satisfactory to it of a resolution
between the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering that
the domain name holder (the Respondent) does not have the right to continue
to use the domain name in question.
Where can I obtain information about who is the registered
holder of a gTLD domain name?
Answer: Information
on registered gTLD domain name holders can be obtained by clicking on
WHOIS on the Internet Corporation for Assigned Names and Numbers (ICANN)'s
website at www.internic.net/whois.html.
What happens if a Complaint in respect of a gTLD
domain name is filed and it is determined by the Asian Domain Name Dispute
Resolution Centre (ADNDRC) to be deficient when the ADNDRC undertakes
its Compliance Review?
Answer: According
to Article 7 of the ADNDRC Domain
Name Dispute Supplemental Rules, if the relevant Office of the ADNDRC
determines that there are deficiencies in the Complaint, such Office
of the ADNDRC shall notify the Complainant of such deficiencies and
the Complainant shall remedy such deficiencies within five (5) calendar
days. As well, according to Article
15(2) of the ADNDRC's Domain Name Dispute Supplemental Rules the
Complainant must pay to the HKIAC at the time the Complainant submits
the correction of the deficiencies an additional fee of US$150.
Is it necessary for a Party against whom a Complaint
in respect of a gTLD domain name has been filed with the Asian Domain
Name Dispute Resolution Centre (ADNDRC) to respond?
Answer: Yes. Under
the terms of the Registration Agreement between the Registrar and the
registered holder of a gTLD domain name, the latter agreed to participate
in any administrative proceeding commenced in respect of the gTLD domain
name in question.
What happens if a Response is not filed on time or
at all?
Answer: According
to Paragraph 5 of the Uniform Domain
Name Dispute Resolution Policy Rules of Procedure and Article
6 of the Asian Dispute Resolution Centre's Domain Name Dispute Supplemental
Rules, a Party who is the registered holder of a gTLD domain name
against whom a Complaint is filed with the relevant Office of the Asian
Domain Name Dispute Resolution Centre (ADNDRC) must respond within twenty
(20) calendar days of the date the relevant Office of the ADNDRC transmits
the Complaint to such Party. In the event that such person, otherwise
known as the Respondent, does not file a Response (including the payment
of any relevant fees) within the said twenty (20) calendar days, the
Respondent will be considered to be in default and the relevant Office
of the ADNDRC will proceed to appoint the Panel which will conduct the
administrative proceeding for the case informing the Panel of the Respondent's
default. The Panel will proceed to decide the case based on the information
available to it and the Panel may draw such inferences as it deems appropriate
from the Respondent's failure to file a Response in a timely manner.
How is a Panel for an administrative proceeding in
respect of a gTLD domain name dispute established?
Answer: The Panels
which conduct gTLD domain name disputes are composed of one (1) or three
(3) Panelists, as the case may be. The Asian Domain Name Dispute Resolution
Centre (ADNDRC) maintains a list of Panelists
who the ADNDRC considers to be independent, reputable, knowledgeable,
experienced, impartial and suited to undertake the task of deciding
disputes in respect of gTLD domain names. The ADNDRC selects the Panelists
to sit on a Uniform Domain Name Dispute Resolution Policy Panel on a
case-by-case basis in light of the following criteria:- the nature of
the dispute, the availability of the Panelist(s), the identity of the
Parties, the independence and impartiality of the Panelist (s), any
stipulations in the relevant Registration Agreement and any suggestions
made by the Parties themselves in accordance with Paragraph
6 of the ADNDRC Uniform Dispute Resolution Policy Rules of Procedure
and if, appropriate Paragraph
8 of the ADNDRC's Domain Name Dispute Supplemental Rules.
A Panel to conduct
a gTLD domain name dispute is appointed after the date on which a Response
is duly filed or, if the Response, is not filed in a timely manner,
after the last date the Response was supposed to have been filed. Prior
to an appointment, a proposed Panelist must declare in writing to the
Parties and the relevant Office of the ADNDRC any circumstances which
could give rise to any justifiable doubt as to the Panelist's impartiality
or independence or prevent a prompt resolution of the dispute in question.
If, at any stage during an administrative proceeding, new circumstances
arise that could give rise to justifiable doubt as to the impartiality
or independence of a Panelist, the Panelist in question shall promptly
disclose such circumstances to the relevant Office of the ADNDRC, in
which event the relevant Office of the ADNDRC shall have the discretion
to appoint a substitute Panelist. Unless the Parties otherwise agree,
no person shall serve as a Panelist in a dispute in which that person
has any interest which, if a Party knew of it, might lead the Party
to think that the Panelist might not be impartial or independent.
How long does a Panel which is conducting an administrative
proceeding have in order to render a Decision in the proceeding?
Answer: According
to Paragraph 15 (b) of the Uniform
Domain Name Dispute Resolution Policy Rules of Procedure, in the
absence of exceptional circumstances the Panel in question shall forward
to the relevant Office of the Asian Domain Name Dispute Resolution Centre
(ADNDRC) the Panel's Decision on a Complaint within fourteen (14) calendar
days of the appointment of the Panel.
The relevant Office
of the ADNDRC shall communicate the Decision of Panel to the Parties
and the Registrar of the gTLD which was the object of the administrative
proceeding within three (3) calendar days of the receipt by the relevant
Office of the ADNDRC of the Decision.
What kind of Decision can a Panel make in a gTLD
domain name administrative proceeding?
Answer: A Decision
by a Panel conducting a gTLD domain name dispute administrative proceeding
must be in writing. The kind of Decisions a Panel conducting a gTLD
domain name dispute may render are limited. That is, a Panel might decide
in one of two ways - (a) that the Complaint is not justified, in which
case the existing registered gTLD domain name holder shall be entitled
to retain the gTLD domain name in question; or (b) the Panel may decide
that the Complaint is justified in which case the Panel will order that
the domain name in dispute should be cancelled or transferred to the
Party which brought the Complaint.
It should be noted
that if a Panel, which conducts a gTLD domain name dispute administrative
proceeding finds that a Complaint was brought in bad faith and constitutes
an abuse of the administrative proceeding, the Panel is required to
state in its Decision that this was the case.
A Panel may not
make money awards nor awards relating to costs, including without limitation,
lawyer's fees and costs.
Is it possible to challenge a Decision in respect
of a gTLD domain name made by a Panel pursuant to an administrative proceeding?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
states that the administrative proceedings called for under the UDRP
shall not prevent either a Complainant or a domain name holder (the
Respondent) from submitting the dispute to a court of competent jurisdiction
before the administrative proceeding is commenced or after the administrative
proceeding is concluded. Moreover, if a Panel decides that a domain
name registration should be cancelled or transferred, the Registrar
of the domain name in question will wait ten (10) business days (as
observed in the location of the principal office of the Registrar) after
the Registrar is informed by the relevant Office of the ADNDRC of the
Panel's Decision before implementing the Decision. The Registrar will
implement the Decision, unless it receives from the domain name holder
(the Respondent) during the ten (10) business day period, official documentation
(such as a copy of a complaint, file-stamped by the clerk of the relevant
court) that the domain name holder (the Respondent) has commenced a
lawsuit against the Complainant in a jurisdiction to which the Complainant
has submitted in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules of Procedure.
If the Registrar receives such documentation within the said ten (10)
business day period, the Registrar will not implement the Panel's cancellation
or transfer Decision, and the Registrar will take no further action,
until the Registrar receives (i) evidence satisfactory to it of a resolution
between the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering that
the domain name holder (the Respondent) does not have the right to continue
to use the domain name in question.
How is a Decision of a Panel in respect of a gTLD
domain name administrative proceeding carried out?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy states
that if a Panel which conducts a gTLD domain name dispute administrative
proceeding decides that a gTLD domain name registration should be cancelled
or transferred, the Registrar will wait ten (10) business days (as observed
in the location of the principal office of the Registrar) after the
Registrar is informed by the relevant Office of the ADNDRC of the Panel's
Decision before implementing the Decision. The Registrar of the domain
name in question will implement the Decision, unless it receives from
the domain name holder (the Respondent) during the ten (10) business
day period, official documentation (such as a copy of a complaint, file-stamped
by the clerk of the relevant court) that the domain name holder (the
Respondent) has commenced a lawsuit against the Complainant in a jurisdiction
to which the Complainant has submitted in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules of Procedure.
If the Registrar receives such documentation within the said ten (10)
business day period, the Registrar will not implement the Panel's cancellation
or transfer Decision, and the Registrar will take no further action,
until the Registrar receives (i) evidence satisfactory to it of a resolution
between the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering that
the domain name holder (the Respondent) does not have the right to continue
to use the domain name in question.
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