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FREQUENTLY ASKED QUESTIONS
To which disputes does the Uniform Domain Name
Dispute Resolution Policy (UDRP) apply?
Answer: The
Uniform Domain Name Dispute Resolution Policy (UDRP) applies
to disputes involving domain names registered in the general Top
Level Domains (gTLDˇ¦s), namely .com, .net and .org. The
new gTLDˇ¦s including .biz (operational), .name (operational),
. aero (not yet operational), .museum (not yet operational), .info
(not yet operational), .pro (not yet operational) and .coop (not
yet operational).
What kind of action can be taken if one wishes
to file a Complaint regarding a registered gTLD domain name?
Answer: Under
the Uniform Domain Name Dispute Resolution
Policy (UDRP) the action to be taken is to commence an administrative
proceeding by filing a Complaint with a domain name dispute provider
appointed by the Internet Corporation for Assigned Names and Numbers
(ICANN), such as the Asian Domain Name Dispute Resolution Centre
(ADNDRC) in accordance with the Uniform
Domain Name Dispute Resolution Policy, its related Rules
of Procedure and the Supplemental
Rules of the domain name dispute provider, such as the Asian
Domain Name Dispute Resoltion Centre.(ADNDRC).

Who is entitled to commence an administrative
proceeding under the Uniform Domain Name
Dispute Resolution Policy and its related Rules
of Procedure?
Answer: Any
person or company is entitled to commence such a proceeding.
On what grounds can an administrative proceeding
in regard to a dispute in connection with a registered gTLD domain
name be based?
Answer:
Paragraph 4(a) Uniform Domain Name
Dispute Resolution Policy (UDRP) states that the Complainant
commencing an administrative proceeding in connection with a registered
gTLD domain name must prove the following:-
- the gTLD
domain name in question is identical or confusingly similar to
a trademark or service mark to which the Complainant has rights;
and
- the person
or company who is the registered holder of the gTLD domain name
in question has no rights or legitimate interests in respect of
the domain name; and
- the registered
gTLD domain name in question has been registered and is being
used in bad faith.
It should
be noted that in order to succeed in an arbitration proceeding
under the Uniform Domain Name Dispute
Resolution Policy (UDRP), it is necessary for the Complainant
to prove that all three (3) elements are present.

What constitutes "bad faith" in connection with
the registration and use of a registered gTLD domain name?
Answer: Paragraph
4(b) of the Uniform Domain Name Dispute Resolution Policy (UDRP),
gives the following as examples of evidence of the presence of
bad faith, it being important to note that these are examples
and are indicative only and are not limitative:-
- circumstances
indicating that the person or company who or which registered
or acquired the gTLD domain name in question did so primarily
for the purpose of selling, renting or otherwise transferring
the gTLD domain name to the Complainant who is the owner of the
relevant trademark or service mark or to a competitor of that
Complainant, for valuable consideration in excess of the registrant's
documented out-of-pocket costs directly related to the domain
name involved; or
- the registrant
registered the gTLD domain name in question in order to prevent
the owner of the relevant trademark or service mark from reflecting
the mark in a corresponding domain name, provided that the registrant
has engaged in a pattern of such conduct; or
- the registrant
registered the gTLD domain name in question primarily for the
purpose of disrupting the business of a competitor; or
- by using
the gTLD domain name in question, the registrant intentionally
attempted to attract, for commercial gain, Internet users to the
registrant's web site or other on-line location, by creating the
likelihood of confusion with the Complainant's mark as the source,
sponsorship, affiliation, or endorsement of the registrant's web
site or location or of a product or service on the registrant's
web site or location.
The final
decision as to whether bad faith is present or not is left to
the determination of the Panel dealing with the administrative
proceeding in question.

What is the role of the Asian Domain Name Dispute
Resolution Centre (ADNDRC) in the dispute resolution process regarding
gTLD domain names?
Answer: The
Asian Domain Name Dispute Resolution Centre (ADNDRC) has been
appointed by the Internet Corporation for Assigned Names and Numbers
(ICANN) as one of four (4) dispute resolution providers in the
world and the only one in Asia for disputes involving gTLD domain
names. As such, the ADNDRC, through one of its two offices (Beijing
or Hong Kong) administers the administrative proceedings brought
under the Uniform Domain Name Dispute
Resolution Policy (UDRP) in accordance with the Uniform
Domain Name Dispute Resolution Policy Rules of Procedure and
the ADNDRC's own Domain Name
Dispute Supplemental Rules.
What are the steps in the administrative proceeding
process in regard to a dispute involving a gTLD domain name?
Answer: Generally
speaking, the steps are as follows:-
- The Complainant
files a Complaint with the one of the two offices (either Hong
Kong or Beijing, at the choice of the Complainant), of the Asian
Domain Name Dispute Resolution Centre (ADNDRC);
- The relevant
office of the ADNDRC notifies the registered holder of the gTLD
domain name in question of the Complaint and sends a copy of the
Complaint to the registered holder;
- the registered
holder of the gTLD domain name in question files a Response;
- the relevant
office of the ADNDRC selects the Panel of one or three persons,
as the case may be, which will conduct the administrative proceeding
in respect of the disputed gTLD domain name and which will make
a determination in regard to the dispute;
- the Panel
conducting the administrative proceeding renders its Decision;
- if the Decision
of the Panel conducting the administrative proceeding requires
that the gTLD domain name in question be cancelled or transferred,
the Decision is implemented.
Also see
the Flow chart of Proceedings.

How long should a gTLD adminitrative proceeding
take?
Answer: The
administrative proceedings process should under normal circumstances
take less than 60 days from the date a Complaint is duly filed
with the Asian Domain Name Dispute Resolution Centre (ADNDRC)
until the Parties and the relevant Registrar are notified of the
Decision of the Panel conducting the administrative proceedings.
What is the language of a gTLD administrative
proceeding?
Answer: Paragraph
11 of the Uniform Domain Name Dispute Resolution Policy Rules
of Procedure states that unless otherwise agreed between the
Parties, or otherwise specified in the Registration Agreement,
the language of the administrative proceedings shall be the language
of the Registration Agreement, subject always to the authority
of the Panel conducting the administrative proceeding to determine
otherwise, having regard to all the circumstances of the administrative
proceeding in question. In addition, a Panel conducting an administrative
proceeding may order that any documents submitted in a language
other than the language of the administrative proceeding shall
be accompanied by a translation in whole or in part into the language
of the administrative proceeding.

How much does an administrative proceeding
in regard to a disputed gTLD domain name cost?
The cost of
an administrative proceedings are set by the domain name dispute
resolution provider in consultation with the Internet Corporation
for Assigned Names and Numbers (ICANN).
According
to Article 15 of the ADNDRC's
Domain Name Dispute Supplemental Rules, the fees are as follows:
Number of
Domain Name involved
in the Complaint |
Fee for Panelists |
ADNDRC's Administrative
Fee |
Total Fees |
| Single Panelist |
Three
Panelists |
Single Panelist |
Three Panelists |
| 1 to 2 domain names |
500 |
| Presiding Panelist: |
1,000 |
| Each Co-Panelist: |
500 |
|
500 |
1,000 |
2,500 |
| 3 to 5 domain names |
600 |
| Presiding Panelist: |
1,200 |
| Each Co-Panelist: |
600 |
|
600 |
1,200 |
3,000 |
| 6 to 9 domain names |
800 |
| Presiding Panelist: |
1,400 |
| Each Co-Panelist: |
700 |
|
800 |
1,600 |
3,600 |
| 10 domain names or more |
1,500 |
| Presiding Panelist: |
2,500 |
| Each Co-Panelist: |
1,500 |
|
1,500 |
3,000 |
7,000 |
If there are
any deficiencies in the Complaint an additional US$150 shall be
paid by the Complainant. Normally, the Complainant is responsible
for paying all the fees, unless the Respondent (i.e. the holder
of the gTLD domain name which is in dispute) chooses to have the
administrative proceeding conducted by a Panel of three (3) Panelists
whereas the Complainant has chosen to have the Complaint decided
by one (1) Panelist, in which case the fees are to be shared equally
between the Parties.
It should
also be noted, that according to Paragraph
19(d) Uniform Domain Name Dispute Resolution Policy Rules of Procedure
in the exceptional circumstances that an in-person hearing is
required, there will be additional fees to be paid which amount
will be established by the ADNDRC in agreement with the Parties
and the Panel.
The fees referred
to above do not include any payments that a Party might have to
pay to a lawyer or other representative representing such Party,
which is a matter entirely for such Party.

How are fees in regard to a gTLD administrative
proceeding to be paid?
Answer: According
to Article 15(3) of
the Asian Domain Name Dispute Resolution Centre's (ADNDRC) Domain
Name Dispute Supplemental Rules, fees which are to be paid
to the relevant Office of the ADNDRC free of any bank charges,
transfer fees or any withholdings, in United States Dollars (US$)
only, by way of draft. Drafts which are to be paid to the Hong
Kong Office of the ADNDRC are to be made payable to "Hong
Kong International Arbitration Centre" and drafts which are
to be paid to the Beijing Office of the ADNDRC are to be made
payable to: "China International Economic and Trade Arbitration
Commission"

Is it necessary for a Party to be represented
by a lawyer in a gTLD domain name dispute administrative proceeding?
Answer: No,
it is not required, although a Party might well find it useful
to engage the services of a legal advisor for the purpose. A Party
may represent itself or be represented by any person such Party
may choose.
Can a Complaint include more than one disputed
gTLD domain name?
Answer: Yes.
According to Paragraph 3(c) of the
Uniform Domain Name Dispute Resolution Policy Rules of Procedure
a Complaint may relate to more than one domain name, provided
that the domain names in question are registered by the same domain
name holder. Also please note that Paragrapgh
4(f) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
provides that in the event of multiple disputes between a domain
name holder and a Complainant, either Party may petition the first
Panel to hear a pending dispute between the Parties, to consolidate
the disputes before a single Panel.In such event the Panel, in
its sole discretion, may consolidate any or all of the disputes
in question before it, provided that the disputes being consolidated
are governed by the UDRP.

Is the Registrar of the disputed gTLD domain
name to be involved in administrative proceeding involving a gTLD
domain name?
Answer: No.
According to Paragraphs 4(h) and
6 of the Uniform Domain Name Dispute
Resolution Policy (UDRP), the relevant Registrar will not participate
in the administration or conduct of an administrative proceeding
in respect of a gTLD domain name, and neither will the relevant
Registrar be liable as a result of a Decision rendered by a Panel
which has conducted an administrative proceeding. The relevant
Registrar is not to be named as a party or otherwise in any administrative
proceeding.
The foregoing
having been said, the relevant Registrar of course will implement
a Decision of a Panel which after conducting an administrative
proceeding calls for the cancellation or the transfer of a domain
name which was in dispute.
If a Complainant duly commences an administrative
proceeding regarding a gTLD domain name, can the Complainant still
go to courts in connection with the disputed gTLD domain name?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
states that the administrative proceedings called for under the
UDRP shall not prevent either a Complainant or a domain name holder
from submitting the dispute to a court of competent jurisdiction
before the administrative proceeding is commenced or after the
administrative proceeding is concluded. According to Paragraph
18 (b) of the Uniform Domain Name Dispute Resolution Rules of
Procedure in the event that a Party initiates any legal proceeding
during the pendency of an administrative proceeding in respect
of the domain name which is the subject of the administrative
proceeding, such Party shall promptly notify the Panel and the
relevant Office of the ADNDRC. Paragraph
18 (a) of the Uniform Domain Name Dispute Resolution Rules of
Procedure states that in the event that any legal proceeding
is initiated prior to or during an administrative proceeding in
respect of the domain name which is the subject of the administrative
proceeding, the Panel appointed to deal with the administrative
proceeding in question shall have the discretion to decide whether
to suspend or terminate the administrative proceeding, or to continue
to a Decision.
It should
be noted that if a Panel decides that a domain name registration
should be cancelled or transferred, the Registrar of the domain
name in question will wait ten (10) business days (as observed
in the location of the principal office of the Registrar) after
the Registrar is informed by the relevant Office of the ADNDRC
of the Panel's Decision before implementing the Decision. The
Registrar will implement the Decision, unless it receives from
the domain name holder (the Respondent) during the ten (10) business
day period, official documentation (such as a copy of a complaint,
file-stamped by the clerk of the relevant court) that the domain
name holder (the Respondent) has commenced a lawsuit against the
Complainant in a jurisdiction to which the Complainant has submitted
in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules
of Procedure. If the Registrar receives such documentation
within the said ten (10) business day period, the Registrar will
not implement the Panel's cancellation or transfer Decision, and
the Registrar will take no further action, until the Registrar
receives (i) evidence satisfactory to it of a resolution between
the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering
that the domain name holder (the Respondent) does not have the
right to continue to use the domain name in question.
Will a Party against whom an administrative
proceeding in regard to a gTLD is filed have recourse to the courts?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
states that the administrative proceedings called for under the
UDRP shall not prevent either a Complainant or a domain name holder
(the Respondent) from submitting the dispute to a court of competent
jurisdiction before the administrative proceeding is commenced
or after the administrative proceeding is concluded. According
to Paragraph 18 (b) of the Uniform Domain Name Dispute Resolution
Rules of Procedure in the event that a Party initiates any legal
proceeding during the pendency of an administrative proceeding
in respect of the domain name which is the subject of the administrative
proceeding, such Party shall promptly notify the Panel and the
relevant Office of the ADNDRC. Paragraph 18 (a) of the Uniform
Domain Name Dispute Resolution Rules of Procedure states that
in the event that any legal proceeding is initiated prior to or
during an administrative proceeding in respect of the domain name
which is the subject of the administrative proceeding, the Panel
appointed to deal with the administrative proceeding in question
shall have the discretion to decide whether to suspend or terminate
the administrative proceeding, or to continue to a Decision.
It should
be noted that if a Panel decides that a domain name registration
should be cancelled or transferred, the Registrar of the domain
name in question will wait ten (10) business days (as observed
in the location of the principal office of the Registrar) after
the Registrar is informed by the relevant Office of the ADNDRC
of the Panel's Decision before implementing the Decision. The
Registrar will implement the Decision, unless it receives from
the domain name holder (the Respondent) during the ten (10) business
day period, official documentation (such as a copy of a complaint,
file-stamped by the clerk of the relevant court) that the domain
name holder (the Respondent) has commenced a lawsuit against the
Complainant in a jurisdiction to which the Complainant has submitted
in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules
of Procedure. If the Registrar receives such documentation
within the said ten (10) business day period, the Registrar will
not implement the Panel's cancellation or transfer Decision, and
the Registrar will take no further action, until the Registrar
receives (i) evidence satisfactory to it of a resolution between
the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering
that the domain name holder (the Respondent) does not have the
right to continue to use the domain name in question.

Where can I obtain information about who is
the registered holder of a gTLD domain name?
Answer: Information
on registered gTLD domain name holders can be obtained by clicking
on WHOIS on the Internet Corporation for Assigned Names and Numbers
(ICANN)'s website at www.internic.net/whois.html.
What happens if a Complaint in respect of a
gTLD domain name is filed and it is determined by the Asian Domain
Name Dispute Resolution Centre (ADNDRC) to be deficient when the
ADNDRC undertakes its Compliance Review?
Answer: According
to Article 7 of the ADNDRC
Domain Name Dispute Supplemental Rules, if the relevant Office
of the ADNDRC determines that there are deficiencies in the Complaint,
such Office of the ADNDRC shall notify the Complainant of such
deficiencies and the Complainant shall remedy such deficiencies
within five (5) calendar days. As well, according to Article
15(2) of the ADNDRC's Domain Name Dispute Supplemental Rules
the Complainant must pay to the HKIAC at the time the Complainant
submits the correction of the deficiencies an additional fee of
US$150.

Is it necessary for a Party against whom a
Complaint in respect of a gTLD domain name has been filed with the
Asian Domain Name Dispute Resolution Centre (ADNDRC) to respond?
Answer: Yes.
Under the terms of the Registration Agreement between the Registrar
and the registered holder of a gTLD domain name, the latter agreed
to participate in any administrative proceeding commenced in respect
of the gTLD domain name in question.
What happens if a Response is not filed on
time or at all?
Answer: According
to Paragraph 5 of the Uniform
Domain Name Dispute Resolution Policy Rules of Procedure and
Article 6 of the Asian
Dispute Resolution Centre's Domain Name Dispute Supplemental Rules,
a Party who is the registered holder of a gTLD domain name against
whom a Complaint is filed with the relevant Office of the Asian
Domain Name Dispute Resolution Centre (ADNDRC) must respond within
twenty (20) calendar days of the date the relevant Office of the
ADNDRC transmits the Complaint to such Party. In the event that
such person, otherwise known as the Respondent, does not file
a Response (including the payment of any relevant fees) within
the said twenty (20) calendar days, the Respondent will be considered
to be in default and the relevant Office of the ADNDRC will proceed
to appoint the Panel which will conduct the administrative proceeding
for the case informing the Panel of the Respondent's default.
The Panel will proceed to decide the case based on the information
available to it and the Panel may draw such inferences as it deems
appropriate from the Respondent's failure to file a Response in
a timely manner.

How is a Panel for an administrative proceeding
in respect of a gTLD domain name dispute established?
Answer: The
Panels which conduct gTLD domain name disputes are composed of
one (1) or three (3) Panelists, as the case may be. The Asian
Domain Name Dispute Resolution Centre (ADNDRC) maintains a list
of Panelists who the ADNDRC considers to be independent, reputable,
knowledgeable, experienced, impartial and suited to undertake
the task of deciding disputes in respect of gTLD domain names.
The ADNDRC selects the Panelists to sit on a Uniform Domain Name
Dispute Resolution Policy Panel on a case-by-case basis in light
of the following criteria:- the nature of the dispute, the availability
of the Panelist(s), the identity of the Parties, the independence
and impartiality of the Panelist (s), any stipulations in the
relevant Registration Agreement and any suggestions made by the
Parties themselves in accordance with Paragraph
6 of the ADNDRC Uniform Dispute Resolution Policy Rules of Procedure
and if, appropriate Paragraph
8 of the ADNDRC's Domain Name Dispute Supplemental Rules.
A Panel to
conduct a gTLD domain name dispute is appointed after the date
on which a Response is duly filed or, if the Response, is not
filed in a timely manner, after the last date the Response was
supposed to have been filed. Prior to an appointment, a proposed
Panelist must declare in writing to the Parties and the relevant
Office of the ADNDRC any circumstances which could give rise to
any justifiable doubt as to the Panelist's impartiality or independence
or prevent a prompt resolution of the dispute in question. If,
at any stage during an administrative proceeding, new circumstances
arise that could give rise to justifiable doubt as to the impartiality
or independence of a Panelist, the Panelist in question shall
promptly disclose such circumstances to the relevant Office of
the ADNDRC, in which event the relevant Office of the ADNDRC shall
have the discretion to appoint a substitute Panelist. Unless the
Parties otherwise agree, no person shall serve as a Panelist in
a dispute in which that person has any interest which, if a Party
knew of it, might lead the Party to think that the Panelist might
not be impartial or independent.

How long does a Panel which is conducting an
administrative proceeding have in order to render a Decision in
the proceeding?
Answer: According
to Paragraph 15 (b) of the
Uniform Domain Name Dispute Resolution Policy Rules of Procedure,
in the absence of exceptional circumstances the Panel in question
shall forward to the relevant Office of the Asian Domain Name
Dispute Resolution Centre (ADNDRC) the Panel's Decision on a Complaint
within fourteen (14) calendar days of the appointment of the Panel.
The relevant
Office of the ADNDRC shall communicate the Decision of Panel to
the Parties and the Registrar of the gTLD which was the object
of the administrative proceeding within three (3) calendar days
of the receipt by the relevant Office of the ADNDRC of the Decision.

What kind of Decision can a Panel make in a
gTLD domain name administrative proceeding?
Answer: A
Decision by a Panel conducting a gTLD domain name dispute administrative
proceeding must be in writing. The kind of Decisions a Panel conducting
a gTLD domain name dispute may render are limited. That is, a
Panel might decide in one of two ways - (a) that the Complaint
is not justified, in which case the existing registered gTLD domain
name holder shall be entitled to retain the gTLD domain name in
question; or (b) the Panel may decide that the Complaint is justified
in which case the Panel will order that the domain name in dispute
should be cancelled or transferred to the Party which brought
the Complaint.
It should
be noted that if a Panel, which conducts a gTLD domain name dispute
administrative proceeding finds that a Complaint was brought in
bad faith and constitutes an abuse of the administrative proceeding,
the Panel is required to state in its Decision that this was the
case.
A Panel may
not make money awards nor awards relating to costs, including
without limitation, lawyer's fees and costs.

Is it possible to challenge a Decision in respect
of a gTLD domain name made by a Panel pursuant to an administrative
proceeding?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy (UDRP)
states that the administrative proceedings called for under the
UDRP shall not prevent either a Complainant or a domain name holder
(the Respondent) from submitting the dispute to a court of competent
jurisdiction before the administrative proceeding is commenced
or after the administrative proceeding is concluded. Moreover,
if a Panel decides that a domain name registration should be cancelled
or transferred, the Registrar of the domain name in question will
wait ten (10) business days (as observed in the location of the
principal office of the Registrar) after the Registrar is informed
by the relevant Office of the ADNDRC of the Panel's Decision before
implementing the Decision. The Registrar will implement the Decision,
unless it receives from the domain name holder (the Respondent)
during the ten (10) business day period, official documentation
(such as a copy of a complaint, file-stamped by the clerk of the
relevant court) that the domain name holder (the Respondent) has
commenced a lawsuit against the Complainant in a jurisdiction
to which the Complainant has submitted in accordance with Paragraph
3(b)(xiii) of the Uniform Domain Name Dispute Resolution Rules
of Procedure. If the Registrar receives such documentation
within the said ten (10) business day period, the Registrar will
not implement the Panel's cancellation or transfer Decision, and
the Registrar will take no further action, until the Registrar
receives (i) evidence satisfactory to it of a resolution between
the Parties; (ii) evidence satisfactory to the Registrar that
the domain name holder's (the Respondent's) lawsuit has been dismissed
or withdrawn; or (iii) a copy of an order from such court dismissing
the domain name holder's (the Respondent's) lawsuit or ordering
that the domain name holder (the Respondent) does not have the
right to continue to use the domain name in question.
How is a Decision of a Panel in respect of
a gTLD domain name administrative proceeding carried out?
Answer: Paragraph
4(k) of the Uniform Domain Name Dispute Resolution Policy
states that if a Panel which conducts a gTLD domain name dispute
administrative proceeding decides that a gTLD domain name registration
should be cancelled or transferred, the Registrar will wait ten
(10) business days (as observed in the location of the principal
office of the Registrar) after the Registrar is informed by the
relevant Office of the ADNDRC of the Panel's Decision before implementing
the Decision. The Registrar of the domain name in question will
implement the Decision, unless it receives from the domain name
holder (the Respondent) during the ten (10) business day period,
official documentation (such as a copy of a complaint, file-stamped
by the clerk of the relevant court) that the domain name holder
(the Respondent) has commenced a lawsuit against the Complainant
in a jurisdiction to which the Complainant has submitted in accordance
with Paragraph 3(b)(xiii)
of the Uniform Domain Name Dispute Resolution Rules of Procedure.
If the Registrar receives such documentation within the said ten
(10) business day period, the Registrar will not implement the
Panel's cancellation or transfer Decision, and the Registrar will
take no further action, until the Registrar receives (i) evidence
satisfactory to it of a resolution between the Parties; (ii) evidence
satisfactory to the Registrar that the domain name holder's (the
Respondent's) lawsuit has been dismissed or withdrawn; or (iii)
a copy of an order from such court dismissing the domain name
holder's (the Respondent's) lawsuit or ordering that the domain
name holder (the Respondent) does not have the right to continue
to use the domain name in question.
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